COVID-19 and its variants continue to impact communities across our country and the world. The Centers for Disease Control and Prevention (CDC) recommends that all Americans age 5 and older, with few exceptions, be vaccinated against the virus. Read the CDC's latest guidance.
Southwest Healthcare System is NOT a community vaccination site. Please refer to your local health authority or pharmacy for information on community vaccination sites.
Latest COVID-19 Information
The safety of our patients and staff has always been and remains our top priority. Since the beginning of the pandemic we have implemented extraordinary measures and additional protocols, including mandatory masking in our facilities, to help ensure a safe and clean environment for our patients, physicians, staff and community. We continue to actively monitor and respond to all recommendations made by the CDC and our local health agencies.
Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here … safe, trusted and ready to deliver a superior healthcare experience.
Emergency Department – Do Not Delay in Seeking Critical Care
Our Emergency Departments are staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.
We have an additional layer of protection with the utilization of UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.
For children and youth 17 and younger, we encourage you to consider utilizing the specialty services of Rancho Springs Medical Center’s Pediatric Emergency Physicians provided by Rady Children’s Hospital, 7 days a week/24 hours a day.
Individuals Experiencing COVID-19 Symptoms
If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.
If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.
For your convenience and safety, virtual visits via Telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
For the safety and health of your loved ones and all hospitalized patients, the following is in effect until further notice:
- Visiting hours are 11 am – 8 pm
- General visitation is limited to two (2) adult visitors (age 18 or older) at a time per patient. Exceptions will be made by the Clinical Supervisor for clergy, end-of-life, or special circumstances. All visitors are able to switch out with another person. Number of visitors refers to the number of people, per patient, at the same time.
- The Family Birth Center visitation is not limited at this time on the number of visitors allowed.
- Emergency Room visitation is limited to one (1) visitor.
- Any visitor may be asked to leave if they are not following our standards of behavior or policies.
- Masks continue to be required for visitors at all times.
- In accordance with the CA States public health order, all visitors are required to provide proof of COVID-19 vaccination or a negative COVID-19 test result within the past 72 hours.
Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.
If you have not yet been vaccinated, the CDC recommends individuals follow these everyday preventive measures.
- Wear a mask. If you are not fully vaccinated and aged 2 or older, you should wear a mask in indoor public places.
- Stay six feet away from others.
- Get vaccinated. Authorized COVID-19 vaccines can help protect you from COVID-19.
- Avoid crowds and poorly ventilated spaces.
- Wash your hands often.
- Cover coughs and sneezes.
- Clean and disinfect high-touch surfaces.
- Monitor your daily health and watch for symptoms.
- World Health Organization →
- Centers for Disease Control and Prevention (CDC) →
- CDC Coronavirus Self-Checker →
Opt-in today for email communications from us, including service line information, hospital programs, and health and wellness updates.